Course Overview
This qualification is for workers providing services to clients with alcohol and other drug (AOD) issues. You’ll learn to work with diverse people, provide interventions, support clients in crisis, navigate legal/ethical requirements, and contribute to coordinated care in community service settings.
Key Details
- Build rapport and apply communication skills in complex support environments
- Recognise and respond to AOD-related issues, risks and crisis situations
- Support clients through planning, referral, advocacy and coordinated care
- Work within legal/ethical frameworks and organisational procedures
- Apply reflective practice and supervision principles to improve outcomes
Units of Competency / Course Content
Core units
- CHCAOD001 – Work in an alcohol and other drugs context
- CHCAOD004 – Assess needs of clien ts with alcohol and other drugs issues
- CHCAOD006 – Provide interventions for people with alcohol and other drugs issues
- CHCAOD009 – Develop and review individual alcohol and other drugs treatment plans
- CHCCCS004 – Assess co -existing needs
- CHCCCS014 – Provide brief interventions
- CHCCOM002 – Use communication to build relationships
- CHCDIV001 – Work with diverse people
- CHCLEG001 – Work legally and ethically
- CHCMHS001 – Work with people with mental health issues
- CHCPRP001 – Develop and maintain networks and collaborative partnerships
- HLTAID011 – Provide first aid
Elective units
This course requires 4 electives. The list below reflects a common AOD practice stream (withdrawal, crisis, suicide response and advocacy).
- CHCAOD005 – Provide alcohol and other drugs withdrawal services
- CHCCCS019 – Recognise and respond to crisis situations
- CHCCCS003 – Increase the safety of individuals at risk of suicide
- CHCADV001 – Facilitate the interests and rights of clients

