Course Overview
Certificate III in Security Operations extends entry-level skills with stronger capability in risk management, conflict management, communication, incident response and specialised operational areas. Electives allow tailoring to streams such as control room operations, screening, close protection, crowd control, or other specialist functions (subject to licensing/authorisation).
Key Details
- Apply higher-level security procedures for monitoring, response and reporting
- Strengthen communication and conflict management skills for real-world scenarios
- Support safe and professional security operations in dynamic environments
- Prepare accurate reports and evidence to support legal processes where required
- Select elective streams aligned to the job role and licensing requirements
Units of Competency / Course Content
Core units
- BSBFLM312 – Contribute to team effectiveness
- CPPSEC3101 – Manage conflict and security risks through negotiation
- CPPSEC3102 – Maintain operational safety and security of work environment
- CPPSEC3103 – Determine and implement response to security risk situation
- CPPSEC3104 – Coordinate monitoring and control of individual and crowd behaviour
- CPPSEC3105 – Coordinate provision of quality security services to clients
- CPPSEC3106 – Gather, organise and present security information and documentation
- HLTWHS003 – Maintain work health and safety
Elective units
This qualification requires 3 electives. The list below reflects a common ‘control room + evidence + first aid’ stream (non-weapons).
- CPPSEC3107 – Monitor security and coordinate response from control rooms
- CPPSEC3124 – Prepare and present evidence in court
- HLTAID011 – Provide first aid