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Certificate II in Security Operations (CPP20218)

Certifications

On successful completion, participants will be issued the CPP20218 Certificate II in Security Operations by Health Security Education (RTO #40907) and a valid USI is required prior to certification issue.

Course Overview


Certificate II in Security Operations is an entry-level qualification for people seeking work as a security officer. Training covers communication, legal and ethical responsibilities, risk management, incident response, monitoring and reporting, and practical security operations. (Licensing requirements vary by state/territory.)

Key Details

  • Work within legal and ethical frameworks and apply duty-of-care principles
  • Communicate effectively with clients, team members and the public
  • Identify risks, monitor situations and respond to incidents appropriately
  • Maintain records and complete security reports accurately
  • Apply safe work practices across common security environments

Units of Competency / Course Content

Core units

  • CPPSEC2101 – Apply effective communication skills to maintain security
  • CPPSEC2102 – Apply legal and procedural requirements to work effectively within a
  • CPPSEC2103 – Apply WHS, emergency response and evacuation procedures to maintain
  • CPPSEC2104 – Apply risk assessment to select and carry out response to security risk
  • CPPSEC2105 – Provide quality services to a range of security clients
  • CPPSEC2106 – Protect self and others using basic defensive tec hniques
  • CPPSEC2107 – Patrol premises to monitor property and maintain security
  • CPPSEC2108 – Screen people, personal effects and items to maintain security
  • CPPSEC2109 – Monitor and control access and exit of persons and vehicles from premises
  • CPPSEC2110 – Monitor and control individual and crowd behaviour to maintain security
  • CPPSEC2111 – Apply security procedures to manage intoxicated persons
  • CPPSEC2112 – Apply security procedures to remove persons from premises
  • CPPSEC2113 – Escort and protect persons and val uables
  • HLTAID003 – Provide first aid

Licensing & Compliance

Security licensing/registration requirements apply in most Australian states and territories. Always check your state/territory regulator for current licence eligibility, mandatory units, and application steps.

Course Details

Course Information

Be at least 18 years of age (recommended for workplace-based programs)
Basic literacy and numeracy to complete workplace documentation
Suitable PPE for practical sessions (where applicable)

Workplace or simulated practical tasks
Knowledge checks and short-answer questions
Projects/portfolios (as required)
Trainer observations and third-party reports (where applicable)

On successful completion, participants will be issued the CPP20218 Certificate II in Security Operations by Health Security Education (RTO #40907) and a valid USI is required prior to certification issue.

Course fees include training, assessment and (where applicable) issuance of certification for participants who successfully meet competency requirements.
Course fees may not include personal PPE, travel, onsite delivery travel costs, replacement certificates, or additional resources unless stated.

Funding and subsidies: Where applicable, funding or subsidies may be available for eligible participants.
Payment terms: Payment is required prior to course commencement unless otherwise arranged.
Refunds and withdrawals: Refunds are managed in accordance with Health Security Education’s Fees and Refunds Policy. Written notice is required to withdraw.

Trainer support is available throughout the course. Language, literacy and numeracy (LLN) support and wellbeing support are available on request. Health Security Education provides a safe, respectful and inclusive learning environment.
Participants must follow trainer instructions and use equipment safely. Reasonable adjustment is available where appropriate.
USI: A valid Unique Student Identifier (USI) is required prior to the issuance of nationally recognised certification.
Policies and processes (including Complaints & Appeals) are available via the Student Handbook.

Credit Transfer: Available for equivalent completed units where a valid and current Statement of Attainment is provided.
Recognition of Prior Learning (RPL): May be available for learners who can provide evidence of current competence.
Pathways: This unit may support entry into further training pathways in health, community services, emergency response, workplace safety, or related outcomes, depending on learner goals and packaging rules.